Our buyback commitment
Our buyback commitment gives residents and their families greater confidence when it’s time to leave.
At Oceania, we understand that moving out of your villa, apartment or care suite is a significant step. There can be plenty to think about, including when your funds will be returned.
That’s why we’ve introduced greater certainty into the process.
Existing Residents:
As an existing resident you will receive your refund when your home is resold (relicensed to a new resident) or, if this has not happened sooner, no later than 12 months following termination of your occupation right agreement (ORA).
What this means for you:
A 12-month maximum timeframe
If your home is resold, your refund will be paid following settlement. If it hasn’t been paid earlier, Oceania will pay it no later than 12 months after your ORA ends.
Greater certainty about what happens next
Leaving a village is a big decision, and having clarity about the financial process can make a difference.
Your refund will be paid following the resale of your home, and in any event will be paid no later than 12 months following termination of your ORA.
It’s part of our commitment to making the retirement living experience more straightforward, from move-in through to moving on.
Oceania’s 12-month buyback commitment applies now to existing residents even though it may not be included in your ORA. The 12-month buyback commitment is subject to the applicable terms of your ORA, including those relating to termination and payment of your refund.
New Residents:
New residents will receive a refund when your home is resold (relicensed to a new resident) or, if this has not happened sooner, no later than 9 months following termination of your occupation right agreement (ORA)
What this means for you:
A 9-month maximum timeframe
If your home is resold, your refund will be paid following settlement. If it hasn’t been paid earlier, Oceania will pay it no later than 9 months after your ORA ends
Greater certainty about what happens next
Leaving a village is a big decision, and having clarity about the financial process can make a difference.
Your refund will be paid following the resale of your home, and in any event will be paid no later than 9 months following termination of your ORA
It’s part of our commitment to making the retirement living experience more straightforward, from move-in through to moving on.
Oceania’s 9-month buyback commitment applies to new residents whose individual ORA is issued to them on or after 23 September 2026. The 9-month buyback commitment is subject to the applicable terms of your ORA, including those relating to termination and payment of your refund.
22nd September 2026